FAQ

Orders

I couldn’t complete the order due to an error message. What do I do now?

How do I track my order?

My order is missing an item. What do I do now?

How do I redeem a gift card?

Where can I find my current or past orders?

Where can I learn how to apply Vivienne Sabó products?

Subscriptions

How do I subscribe?

Can I subscribe to multiple items?

Can I pause the subscription?

How do I cancel my subscription?

Returns

What is the return policy?

How do I return my order?

Can I change or cancel a submitted order?